Returns / Exchanges

As each HB Archive garment is made to order unfortunately returns or exchanges for incorrect size or change of mind cannot be accepted.

However, HB Archive will offer free mending, credit note, refund or exchange on any purchase if the garment is found to have a genuine manufacturer's fault, the garment does not correspond to samples or descriptions given to the purchaser, the garment does not function in the way it should.
Garments deemed faulty will need to be assessed and approved by HB Archive.
The Returns Policy corresponds with consumer’s rights under Australian Consumer Law.
Buyer will be required to cover postage costs if returning faulty items.

Please contact here with any enquiries.