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Shipping

Available Now items will be posted within five business days.
Pre order items can be expected within 8 weeks from purchase date. Timing will depend on Holly's sewing schedule.
All orders will be sent out via Australia Post, unless otherwise negotiated.
A tracking number will be provided via email once the package has been sent.
Please contact here with any enquiries.

Within Australia
Express Shipping.
$12 on orders under $200.
$15 on orders over $200.
Complimentary postage on orders over $800.
Please anticipate 2-5 business days from dispatch.

New Zealand
Flat rate of $32 AUD. 
Complimentary postage on orders over $1000 AUD.
Please anticipate 7-14 business days from dispatch.

Rest of World
Flat Rate of $40 AUD for rest of world. Complimentary postage on orders over $1200 AUD.
Please anticipate 14 - 28 days from dispatch.
Please Note
International delivery costs do not include any taxes or duties which may be applied by customs at the destination country. Any taxes or duties incurred are the responsibility of the delivery recipient. In accordance with Australian export regulations, we are required to declare the exact value of all items. For more information on taxes, duties and customs regulations, we recommend contacting your local customs office directly. If the receiver refuses to pay taxes and duties, the item(s) will be returned to sender and the order will be refunded, excluding the return and original shipping fee.

Refunds / Returns / Exchanges

As each HB Archive garment is made to order unfortunately refunds, returns or exchanges for incorrect size or change of mind cannot be accepted.

However, HB Archive will offer mending, credit note, or exchange on any purchase if the garment is found to have a genuine manufacturer's fault, the garment does not correspond to samples or descriptions given to the purchaser, the garment does not function in the way it should.
Garments deemed faulty will need to be assessed and approved by HB Archive.
The Returns Policy corresponds with consumer’s rights under Australian Consumer Law.
Buyer will be required to cover postage costs if returning faulty items.

Please contact here with any enquiries.

See FAQ or please contact here with any other enquiries.